Due to the nature of wine storage and handling, we do not accept returns based on personal taste preferences and non-refundable.

We accept returns or exchanges only if:

• The product is damaged upon arrival

• The wrong item was delivered

• There is a verified quality issue

Requests must be made within 48 hours of delivery, with photos and invoice provided as proof.  If you have any questions or urgent concerns, please feel free to email info@pervinumhk.com or contact +852 5929 6449.